1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved the view from our Lodge and how quiet and peaceful it was sitting and looking over the harbour and surrounding islands. It's a short drive down the hill to Stromness and our hosts provided great suggestions for restaurants and sightseeing.
Positive section of review
Great location and staff very friendly. The bedroom was decorated nicely and some effort has clearly gone in to modernising it. Does the job but I won’t rebook.
Negative section of review
The bedroom wasn’t clean and smelled like sewerage, the bathroom smelled like drains. I don’t know what to say really. The bedding was clean but the rest of the room wasn’t… hadn’t been hoovered. The heater didn’t work.
Positive section of review
Very quiet room overlooking Waterloo station with a view of The Shard and St Paul’s Cathedral. Located close to South Bank, London Eye and transport links.
Negative section of review
There was nothing to dislike.
Positive section of review
Location / ease of movement / close to NCP car parking / helpful info & map provided by reception team
Negative section of review
It was all very good
Positive section of review
convenient , very clean , well presented , helpful hosts thinking of everything we’d need .
Negative section of review
If there was anything negative , it would only be the size of the bed - a little small for us , but we are tall . Even said that , we’d highly recommend it .
Positive section of review
Lovely room , thank you Susan , friendly and helpful staff ,
Negative section of review
nothing
Positive section of review
Staff were helpful and polite.
Negative section of review
Building work which was deafening was going on in main reception area. Staff having to work throughout this period was astonishing. Almost impossible to communicate with receptionists. No alternative location to have bar meals other than in this area was offered but when asked for another location we were able to have lunch in the dining room. Rooms need extra sockets and are in need of refurbishment-red curtains!
Positive section of review
Clean and modern
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
Room was lovely
Negative section of review
That we had to pay for the spa which isnt mentioned when booking, we then tried to pay when checking out and we were informed that it was now double the price as we were no longer guests although we still hadn't checked out.
Positive section of review
Close to A1